Arrowhead Lake Community Association

ARROWHEAD LAKE COMMUNITY ASSOCIATION

Arrowhead Lake is one of the leading privately owned, gated Communities in the scenic Pocono Mountains of Pennsylvania. Here at Arrowhead,
it’s a common saying that ‘Life is good at the Lake’ and we provide our Members, friends and future Members with the luxuries to make that possible. Proud to be a Gold Star Community since 2013!

Arrowhead Lake Community Association is an Equal Opportunity Employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws. ALCA is an at-will employer as allowed by applicable state law. This means that regardless of any provision in this application, if hired, we may terminate the employment relationship at any time, for any reason, with or without cause or notice.

Job Openings

SEASONAL POSITIONS

RENTAL SHACK ASSOCIATE
Summary: Responsible for promoting and maintaining boat and island patron safety by enforcing all boat and island rules and maintaining the beach area in a safe manner by performing the following duties. Must be 18 years of age or older.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities include the following. Other duties may be assigned. 

• Performs daily procedures to open the rental shack by unlocking boats, ensuring boats are free of garbage and excess water, and making visual inspection of equipment and boats for any issues related to damage, safety or maintenance.*

• Responsible for maintaining the boat area each morning and throughout the day and disposing of any garbage, seaweed or rocks.*

• Maintains rental shop area in a clean and attractive manner.*  

• Monitors and limits entry to the lake and equipment rentals to authorized badge holders.*

• Responsible for completing the boat and equipment rental procedure by checking for valid homeowner and guest badges, ensuring renters meet age requirements, and recording all renter information on the designated sign out sheet.*  

• Receives and processes payments for rentals.*

• Reviews safety rules and provides renters with appropriately sized life jackets and instructions for use and wear while out on the lake.*

• Informs patrons of rental time limits.  Enforce last rental policy at designated time.* 

• Performs closing operations by returning all boats and equipment to designated area and locking boats each evening.* 

• Refers any questions or problems to management.*

• Completes activity reports noting participation level and forwards to the aquatics manager.*

• Maintains supply and equipment inventory and requests additional items as needed.*       

• Attends all required staff meetings, training seminars and other designated meetings.*

• Maintains professional appearance at all times and display exceptional communication and customer service skills with other members of team and patrons.*

• Establish and maintain professional working relationship with community members, associates and guests.*

• Adheres to all company policies and procedures paying special attention to health and/or safety procedures.*

• Performs other related duties as assigned.

POOL MONITOR
The Aquatics department of a premiere private community is looking for friendly individuals who have a good work ethic and want to be a part of the community. Must be 18 years of age.

Lifeguard Certification is not required for this position! Our pool monitors / attendants are responsible for helping maintain the pool areas, assisting the lifeguard team in the prevention of accidents and promoting safety by monitoring pool activities and responding to emergencies in the pool area while adhering to the rules and regulations of the community. 

Temporary position from Memorial Day to Labor Day (Holidays are paid at overtime rate).

Job Types: Temporary, Part-time, Full-tim

PART-TIME POSITIONS

RENTAL / MEMBER SERVICES ASSOCIATE  (Part-Time Evening)
Successful candidates are responsible for providing excellent customer service support for our members and guests, while maintaining confidentiality. Successful applicants will greet all visitors and properly direct them to the appropriate department as well as handle inquiries by telephone and e-mail, providing proper resolutions. Must be 18 years of age.

• Applicants will process and complete various Association registrations, accurate cash handling including collection of payments and giving change as appropriate.

• Applicants are responsible for data entry tasks using various software platforms and Microsoft Office 365.

• Attention to detail, flexibility, dependability and multi-tasking is a must along with proficient computer knowledge.

Submit your resume and cover letter to:
Matthew Schaffer, Director of Human Resources
[email protected]
570-646-1771, ext. 129